Terms and conditions

  1. Website Terms
  2. Posting Comments Terms
  3. Money Back Guarantee

WEBSITE TERMS AND CONDITIONS

THIS SITE IS ONLY OPEN TO RESIDENTS OF THE UK AND IRELAND.

This website is operated by [Danone Ltd] ("we" or "us"). Access to and use of this website is subject to the following terms and conditions, any specific terms and conditions applicable to the use of particular area of the website and all applicable laws. By using this website, you agree to these terms and conditions, and by using additional areas of this website such as TLC Chat you agree to be bound by the terms and conditions of use of those areas; if you do not agree to these terms and conditions, please do not use this website.

CHANGES TO TERMS AND CONDITIONS

We may at any time change these terms and conditions and you should visit this web page to be aware of the current terms and conditions from time to time. Should you continue to use this website after such changes have been made you are deemed to agree to those changes.

LINKS TO OTHER WEBSITES

We may provide links to other third party websites. These links are agreed with the concerned websites whenever we consider that this would be appropriate given the contents of those websites and the services offered. We are not responsible for the content of those websites and accept no liability in any way for any loss suffered by you in relation to your use of those websites. Such other websites will be subject to separate terms, which should be read before you use those websites.

OUR INTELLECTUAL PROPERTY RIGHTS

Access to this website grants you the right to use it for personal, non-commercial use only. All rights, title, and interest in and to all aspects of this website, including trademarks and copyright, remain our sole property, the property of our affiliated companies or our licensors. The copying, modification or distribution of the contents of this website without our written permission is strictly prohibited. For the avoidance of doubt the copying of text, photographs, documents, trademarks, logos or other branding contained on this website is expressly forbidden.

By accepting these terms and conditions and in return for your registration and use of this website, you grant us a licence to use your content, including data, images and text but excluding any personally identifying information, for all purposes in all media globally for the full lifetime of any applicable intellectual property right. This will not prejudice your rights under our Privacy Policy.

YOUR USE OF THE WEBSITE

If you are a registered user of this website you agree to inform us immediately if at any time you believe that your user name and password may be being used by unauthorised persons.

We will store any information that you provide to us through this website in accordance with our Privacy Policy. We agree to keep your information confidential, as well as any other matter which is either indicated by you as being confidential or which is clearly of a confidential nature. You agree to take full responsibility for the backup of any files and data that you provide to us.

You agree not to post or transmit any unlawful, threatening, libelous, defamatory, obscene, pornographic, or indecent material, or any material that could constitute or encourage conduct that would be considered a criminal offence or violate any applicable laws or regulations. We reserve the right to remove any such material from this website. You also agree not to transmit any viruses or other harmful components to this website.

You confirm that any information or other materials provided by you to us will not infringe the intellectual property rights of any third party and will not violate the laws or regulations of any country which may have jurisdiction over such use. You agree to give us prompt notice of any claim made against you for infringement of copyright in connection with your use of this website.

LIABILITY

Whilst we endeavour to ensure that the information on this website is correct, we do not warrant the accuracy or completeness of such material. We do not warrant that this website or the server that makes it available are free of viruses or other harmful components and you assume the entire cost of all necessary servicing, repair, or correction of your computer systems.

Neither we nor any of our affiliates shall be liable for any direct, indirect, special or consequential loss (including third party claims, loss of profits, revenue or goodwill) suffered by you or any third party arising in relation to your use of this website. Nothing in these terms and conditions is to be interpreted as an attempt to limit or exclude our liability for any personal injury resulting from our negligence and, if you are a consumer, nothing we say affects your statutory rights.

These terms and conditions are governed by English law and in the event of any dispute you and we irrevocably submit to the exclusive jurisdiction of the English courts.

© 2011
Danone Ltd
Registration Number 1769822 England
Registered Office: 20-22 Bedford Row, London, WC1R 4JS

POSTING COMMENTS TERMS AND CONDITIONS

When posting your comments please remember that:

  1. You only have 500 characters to let everyone know what you think, so keep your post as clear and concise as possible.
  2. When you post your comment everyone accessing the site will be able to see your comment, your first name and the date you posted it.
  3. There is a web etiquette for posting - so try not to use all CAPS to avoid appearing to shout, for example.
  4. We will delete any posts containing inappropriate language. Abusive, offensive, obscene or libelous comments of any sort will be deleted without notice. If you are concerned about any post, please report it to us.
  5. We cannot publish posts that refer to other companies or products and therefore these posts will be deleted.
  6. You should not publish your own or anyone else's contact details in a comment, this includes email addresses, telephone numbers and postal addresses.
  7. Your posts should be your own opinion and should not repeat or copy and paste content from other websites.
  8. Neither Activia nor Danone are responsible for the content of any of the posts. The comments are entirely the views of the authors.
  9. Your posts will not be edited, therefore any posts that fail to meet these guidelines in any way, however small, will be deleted.
  10. By posting you consent to us using some or all of your post in future marketing communications without royalty.
  11. All posts are also subject to the terms and conditions of our website and the TLC Plan.

MONEY BACK GUARANTEE

HOW TO CLAIM:

In order to claim your refund of the cash equivalent of your purchase price of a total of 16 pots of Danone Activia bought as multipacks (excluding Intensely Creamy and Activia Greek Style) between 01/01/2012 and 28/02/2012 please follow the instructions below.

Simply send us your name, date of birth and address (including postcode) all written in block capitals together with:

  1. Proof of purchase(s) for a total of 16 pots of Danone Activia bought as multipacks (excluding Intensely Creamy and Activia Greek Style) between 01/01/2012 and 28/02/2012 inclusive.

    Proof of Purchase means printed receipt(s) (either via till or online shopping) with your Activia purchases highlighted, and the date of purchase clearly displayed. If submitting online shopping receipts, the name and address of the applicant must also be visible. Photocopied receipts are not acceptable and will be deemed invalid.
  2. An explanation, in no less than 15 words, of why you are convinced that the TLC Plan does not live up to the claim stated on pack (i.e. feel great from the inside).

to:

Activia Money Back Guarantee
Freepost RLTS-KSXS-BZHK
Uckfield
TN22 1QQ

Any personal data submitted will be used strictly by the Promoter for the purposes of administering this offer and will not be used for any other purpose whatsoever without prior permission.

Valid claims will be refunded by a cheque, made payable to the person named on the claim. Please allow 28 days for the processing of your refund.

Full terms and conditions can be found online at: www.danoneactivia.co.uk

Money back refund terms & conditions

  1. Offer open to UK and ROI residents, aged 18 and over at time of entry.
  2. Offer excludes employees of Danone Ltd., their families or anyone professionally connected to this promotion.
  3. By participating in this promotion applicants will be deemed to have accepted and be bound by these terms and conditions.
  4. Closing date for receipt of claims is 31/03/2012
  5. One claim only per household.
  6. The maximum refund per applicant is the cash equivalent of the relevant applicant's purchase price of a total of 16 pots of Danone Activia bought as multipacks (excluding Intensely Creamy) bought between 01/01/2012 and 28/02/2012 - as evidenced by proof of purchase - see section 8 below). No bulk or third party claims permitted. Please note that you may claim a refund for any combination of ACTIVIA TWELVE PACKS, ACTIVIA EIGHT PACKS and ACTIVIA FOUR PACKS (excluding INTENSELY CREAMY and GREEK STYLE) that make up a total of 16 pots.
  7. Possible combinations are: 1x ACTIVIA TWELVE PACK + 1x ACTIVIA FOUR PACK or 2x ACTIVIA EIGHT PACKS or 1x ACTIVIA EIGHT PACK + 2x ACTIVIA FOUR PACKS or 4x ACTIVIA FOUR PACKS.
  8. If you bought the packs at a promotional price, we will refund you at the promotional price.
  1. Your statutory rights are not affected.

In order to claim your refund, Applicants must send their name, date of birth, address and postcode (written in block capitals) to:

Activia Money Back Guarantee
Freepost RLTS-KSXS-BZHK
Uckfield,
TN22 1QQ
together with:

  • Proof of purchase(s) of a total of 16 pots of Danone Activia bought as multipacks (excluding Intensely Creamy and Greek Style) bought between 01/01/2012 and 28/02/2012. Proof of purchase means printed receipt(s) (either via till or online shopping) with your Activia purchases highlighted, and the date of purchase clearly displayed. If submitting online shopping receipts, the name and address of the applicant must also be visible. Photocopied receipts are not acceptable and will be deemed invalid. Receipts will not be returned.
  • Applicants must also explain in no less than 15 words why, having followed the TLC Plan, it does not live up to the claim stated on pack.
  1. The Promoter will not accept any responsibility for lost, late, ineligible or incomplete claims. Incomplete or illegible will not be processed and proof of posting will not be accepted as proof of receipt
  2. Valid claims will be refunded by cheque, made payable to the person named on the claim, for the total price value of the total of 16 pots of Danone Activia bought as multipacks (excluding Intensely Creamy and Greek Style) you have purchased. Please allow 28 days for the processing of your refund.
  3. The determination and decision of the Promoter on all matters relating to this offer shall be final and no promotional correspondence will be entered into. The Promoter reserves the right, in its reasonable discretion, to disqualify any applicant whose conduct is contrary to the terms and conditions of the promotion and declare as void their claims.
  4. Any personal data submitted will be used by the Promoter strictly for the purposes of administering this offer and will not be used for any other purpose whatsoever without prior permission.
  5. The Promoter does not warrant that any use of or access to its website will be uninterrupted by error or virus free, nor shall it or its licensors have any liability for damage caused by hostile software which may infect your computer equipment or property as a result of your use or browsing the website.
  6. The promoter reserves the right to amend or extend this promotion on reasonable notice or to terminate the promotion in circumstances outside its reasonable control. The determination and decision of the promoter on all matters shall be final and no promotional correspondence will be entered into. The promoter reserves the right in its reasonable discretion to disqualify any applicant whose conduct is contrary to the spirit of the rules or the intention of the promotion and to declare as void any or all of their claims or entries based on such conduct.

For enquires regarding this offer please write to:

Activia Money Back Guarantee
Freepost RLTS-KSXS-BZHK
Uckfield,
TN22 1QQ

Promoter: Danone Ltd, Activia, 3rd Floor, International House,7 High Street, Ealing, London W5 5DW. DO NOT SEND APPLICATIONS OR ENQUIRIES TO THIS ADDRESS

The offer is made by FOTORAMA on its own behalf and any payments to be made in accordance with the terms of the offer will be made by FOTORAMA. Danone will have no liability towards any consumers for any payments under the terms of the offer.